Each piece is unique — Limited creations

Answers

Frequently Asked Questions

Answers to the most common questions about our pieces and services.

01

Nature & Authenticity

01

What is the origin and composition of the pieces?

Every Arte Lapidea object is a piece of living geology. We work exclusively with natural stones — primarily marble, travertine and onyx — selected for their visual strength and structural nobility.
02

Will I receive a piece identical to the photograph?

Nature never repeats itself. Due to the organic origin of stone, every piece has a unique pattern of veining, porosity and color nuances. No two objects are alike; the piece you receive is a unique work with its own identity that the photograph can only suggest.
02

Craft & Customization

03

What is the creation process?

Our pieces are not manufactured, they are sculpted. Every object is the result of a handcrafted process where expert hands work the stone with meticulous execution, achieving a perfect balance between the solidity of the material and the delicacy of the design.
04

Can I request custom projects?

Exclusivity is one of our pillars. We offer the possibility of developing special pieces by adjusting dimensions, materials and finishes. We evaluate each request individually to ensure that customization preserves the aesthetic and technical integrity of the work.
03

Timing & Logistics

05

What is the lead time for a creation?

Excellence requires time. Production typically ranges between 15 and 30 business days, depending on the complexity of the piece and the selected material. For highly customized projects, timelines are defined privately during the quotation stage.
06

How are deliveries handled?

We offer specialized shipping throughout Mexico. Every piece is protected by a high-security packing protocol designed specifically to safeguard the weight and delicacy of natural stone during transit.
07

Do you offer international shipping?

Currently, our logistics are focused on the domestic territory. However, we are evolving our infrastructure to bring Arte Lapidea's presence abroad in the near future, under the same standards of rigor and care.
04

Care & Purchase

08

How do I preserve the beauty of the stone?

To maintain the natural patina and shine, we recommend using only a soft cloth lightly dampened with water. It is essential to avoid contact with acidic substances, abrasives or chemicals that can compromise the natural porosity of the material. Stone is eternal, but its surface rewards gentle treatment.
09

What are the purchase and invoicing methods?

We offer direct and private attention. At the moment, we manage every order personally via electronic transfer or bank deposit. We also offer tax invoicing; we only require your information at the time of formalizing the purchase.